Terms & Conditions

Welcome to our website. If you continue to browse and use this website you agree to comply with the following terms and conditions of use, which together with our, and the Local Authority’s, privacy policy govern its use. If you disagree with any part of these terms and conditions, please do not continue with your photo submission.

We try at all times to make our website as accessible as reasonably possible to all users. In no way does Euclid Ltd seek to deliberately discriminate against disabled users to access the website service in accordance with the Disability Discrimination Act 1995.

Suffolk County Council Travel Vouchers Renewal

As an alternative to the free bus pass available under the English National Concessionary Travel Scheme Suffolk County Council offers a Travel Vouchers concession for people with a severe disability or older persons living in a remote area, that is an area with fewer than three bus services per week to a town with shops and other services. This website enables Suffolk residents with an existing Travel Vouchers concession, who have received a reminder letter, to request renewal for the next financial year.


The Suffolk Travel Vouchers Renewal Request system has been tested on PCs and laptops under various versions of operating system and a range of browsers. It has also been tested using tablets and smart phones. Nevertheless, its functionality on every device/browser/operating system environment cannot be guaranteed so alternative methods of submitting a photo will be available in exceptional circumstances.

Virus Protection

Every effort is made to ensure the safety of the Suffolk Travel Vouchers Renewal Request site in connection with the risk of viruses and malware and all web threats. However, it is your responsibility to protect your own computer equipment/systems whenever using the internet, in particular by running reputable anti-virus software, as we cannot accept any responsibility for any loss or damage to your data or computer systems as a consequence of access to our site.

Links to external websites

From time to time this website may also include links to other websites. The links do not signify that we endorse the website(s) and we have no responsibility for their content. We cannot guarantee these links will work all the time and have no control over the availability of the linked pages.


Every effort is made to ensure that the content of this website is accurate and up-to-date but the products and services are offered without any representation or endorsement and without warranty of any kind whether expressed or implied, including, but not limited to, quality, fitness for a purpose, non-infringement, compatibility, security, completeness and accuracy.

We do not warrant or represent that the functions contained on this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy or reliability of the materials.

In no event will we be liable for any expense, loss or damage including, without limitation, indirect or consequential loss or damage, or any expense, loss or damage whatsoever arising from use, or loss of use, of data, or loss of profit arising out of or about the use of our site or reliance on its content.

No data transmission over the internet can be guaranteed as totally secure. Whilst we do our utmost to protect such information, we do not warrant and cannot guarantee the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk.

We accept no liability for any failure to comply with these terms and conditions where such failure is due to circumstance beyond our reasonable control.

If we waive any rights available to us under these terms and conditions on one occasion this does not mean that those rights will automatically be waived on any other occasion.

If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason the remaining terms and conditions shall nevertheless continue in full force.

Governing Law

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.